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Oh, Comcast how I wish I could quit you

No, really, I wish I could quit you.  Unfortunately, cable service is effectively a monopoly in most places.  You’re the only company that can provide half way decent Internet speeds, and the only company that allows me to use a cable card for my MythTV setup.

Why, oh, why do you make it so painfully frustrating whenever you call in for any sort of issue?  Your customer service people aren’t really trained to handle much more than telling people to reboot their cable boxes.  And don’t even think about asking a question that isn’t answered by the script that they’re reading from.

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Fixing My Parents Network Part 1

A couple months ago, my parents finally replaced their old Sony console TV (a tube TV) with a bright shiny new Samsung 60" Smart TV.  Its a thing of beauty.  The picture is crisp and sharp and has excellent color.  Being one of Samsung’s Smart TV’s, it also has networking capabilities and can stream things from the Internet.  It also has Netflix and Amazon Instant Video buttons right on the remote.  It also includes an IR blaster to control the Comcast supplied DVR/cable box.  Now they have just one remote, don’t have to change inputs or fiddle with things to stream movies and it has greatly simplified their setup.  This is good because if its not easy to do and easy to remember, they won’t do it.

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